METHODOLOGY SOURCE OF OUR NUMBERS

How we source
our numbers.

Every headline statistic on this site is documented here — source, sample size, caveats, and the date of the last underlying data refresh.

Statistic 1

62% of after-hours emergency calls go unanswered

Source
Proof Pulse intake telemetry — calls received by Proof customers between 18:00 and 06:00 local time, Q4 2025 through Q1 2026.
Sample size
n = 1,847 inbound emergency calls across 31 enrolled customers.
Caveats
Sample is biased toward small-to-mid restoration operators (1-10 trucks) who chose Pulse specifically because they had a known answering problem; pure-enterprise contractors with 24/7 staffed call centers were excluded. The 62% figure represents the share of calls that reached voicemail or were terminated before a human responded — it does not separate 'never returned' from 'returned >30 minutes later.'
Statistic 2

$4,200 average revenue lost per missed call

Source
Internal Proof OS billing-ledger analysis of water-damage emergency tickets, October 2025 - March 2026, where the work order was successfully dispatched after the original intake call had hit voicemail.
Sample size
n = 412 jobs. Distribution: median $3,860, mean $4,212, standard deviation $2,140. Rounded to $4,200 for marketing display.
Caveats
This measures revenue on jobs that we eventually won despite the missed call — it understates the loss for contractors who don't have a recovery system in place. The figure includes mitigation only (not reconstruction phase) and is U.S. restoration market specific. Carrier deductibles and customer OOP are included in the gross revenue figure.
Statistic 3

$48K/year captured by Launchpad / replaced by Engine

Source
Pulse missed-call data * Launchpad capture rate * average revenue per missed call. Calculation: 1.7 missed emergency calls per week * 52 weeks * 67% capture lift on Launchpad * $4,212 average ticket = $249K of captured revenue.
Sample size
We round the gross capture to a conservative $48K/year that is net of crew cost, COGS, and Launchpad subscription, because contractors will read the larger number with skepticism and a smaller defensible number is more honest.
Caveats
Assumes a contractor that today is missing roughly 7 emergency calls per month after hours. Operators with much lower missed-call rates won't see this lift; operators with much higher rates will see substantially more. The 'replaced by Engine' phrasing means that once a contractor scales past Launchpad capacity, the same dollar capture flows to Engine and grows from there.
Statistic 4

Claims paid 40% faster

Source
Design target for time from first emergency dispatch to first carrier payment received, modeled from published carrier-program cycle-time benchmarks and the manual hand-offs Proof eliminates (intake → estimate → submission → supplement).
Sample size
No Proof production cohort exists yet — this is a modeled engineering target, not a measurement. We will publish the real cohort figure (with n, medians, and both pre/post distributions) once at least 25 contractors have at least 25 closed claims each on the platform, and that real number will replace this target whichever direction it points.
Caveats
Until the production cohort exists, read 40% as the outcome the product is engineered for — not an observed customer result and not an SLA. Carrier mix, TPA mix, and storm-season effects will contribute variance to the eventual measured figure.

Testimonial composite-disclosure policy

Some testimonials and quotes on this site are composite testimonials: they reflect feedback from real Proof customers in the same business segment (restoration operators of similar size and geography), but the specific customer-identifying details have been withheld at the customer's request, and quotes have been edited for clarity and length.

We follow the FTC's Endorsements Guides at 16 CFR § 255.2(b): composite testimonials are disclosed as such, and we do not present a composite as the voice of a single named individual. Where a quote is from a single named source with permission to attribute, we do attribute it; everywhere else, the quote is labeled as a composite.

If you are a reporter, analyst, or prospective customer and would like to verify a specific claim — including being introduced to a referenceable customer under NDA — contact trust@proofco.ai.

Last reviewed: May 13, 2026.