Payments & Collections
Managing Stripe processing, automated dunning, and collecting homeowner deductibles and balances.
Cash flow is everything. The Proof Billing pipeline is hardwired to Stripe, enabling instantaneous capture of funds and complex TPA / Homeowner split billing.
Collecting Deductibles
Proof makes it easy to collect the homeowner’s out-of-pocket deductible. From the job’s billing view, send the homeowner a secure payment link; they pay their specific balance from the homeowner portal (card or bank transfer, processed by Stripe), and the payment is recorded against the job automatically.
Overdue Invoices & Collections
Proof keeps your accounts receivable visible and actionable so unpaid invoices don’t slip through the cracks:
- AR aging: Overdue invoices are bucketed by age (0–30, 31–60, 61–90+ days), and the Finance dashboard surfaces your total AR at risk.
- Payment reminders: Send overdue-payment reminders to homeowners and adjusters by email or SMS, based on your notification settings.
- Late fees: Apply configurable late fees to overdue invoices directly against the job.
You can configure late-fee rules and reminder preferences in your Settings > Billing panel.
Splitting Payments
Insurance companies routinely send checks directly to the homeowner instead of the contractor. Proof allows you to manage these split entities clearly. An invoice can show:
- Total Claim: $14,000
- TPA Payout (Received): $13,500
- Homeowner Responsibility: $500
The portal will only prompt the homeowner for their specific remaining balance.